Missing or clunky loyalty program
Loyalty that updates the moment a customer earns it
RetailHQ combines an all-in-one retention marketing platform with a forward-deployed marketer, giving ecommerce brands real-time loyalty data across every channel.
5-15%
typical incremental revenue increase
The problem
Loyalty that only lives in one channel
A points balance that only shows up on a standalone rewards page misses the moments that matter: checkout, an abandoned cart email, an in-store visit. Without that context everywhere, loyalty can't do the one thing it's for, bringing customers back.
What we hear from brands
loyalty program constrained to store discounts, nowhere else
difficulty unifying online and in-store loyalty across POS and ERP
phone number IDs are often outdated, so we can't even reach our own members
The new way
Loyalty built into the platform, not bolted on
RetailHQ runs loyalty on the same real-time customer data platform as email, SMS, and on-site personalization. A point balance, tier, or expiring reward updates once and shows up everywhere, with no export, no sync job, and no integration to maintain.
5-15%
typical boost in website conversion rate
up to 40%
typical growth in average order value
How it works
Migration at any scale, same method
Map what exists
Every flow, segment, and integration currently running is inventoried before a single one is rebuilt.
Rebuild in parallel
Your marketer has moved brands of every size and runs the new setup next to the old one until it matches.
Go live in weeks
Two to four weeks is typical, three to seven for nine-figure complexity, with no gap in sending.
The platform
Speed is a feature of the data model
Personalization only works if it answers before the page does. The platform handles 2M requests per minute with responses under 300 milliseconds, which is what lets a widget react inside the visit rather than after it.
Your forward-deployed marketer
Four conversations a month, not one
Strategy is reviewed weekly rather than quarterly, so a test that failed on Tuesday is replaced by Friday instead of surviving until the next business review.
4 strategy meetings a month instead of 1
Weekly calls plus a shared Slack channel
Continuous A/B testing rather than one-off launches
Replace your stack
Consolidation that customers actually notice
The clearest sign a consolidation worked is that nothing feels worse afterward. Brands moving their recommendations, loyalty, and messaging tools onto RetailHQ describe each function improving, not just merging, once it runs on shared, real-time data.
Replaces
Nosto
Rebuy
Yotpo
Attentive
Klaviyo
Start with a look, not a commitment
see the modules and the customers behind them, and decide from there.